Terms and Conditions

Acceptance of Terms and conditions

Use of the website constitutes your acceptance of these Terms and conditions which take effect on the date from which you first use the website. You are responsible for regularly reviewing the Terms and conditions. Your continued use of the website after changes are posted constitutes your acceptance of these Terms and conditions as changed from time to time.


Payment

After we recieve your order, you must pay the pro forma invoice sent to you in full and in advance. Orders will not be processed until all outstanding amounts have been transferred to our bank account. All prices are in Euros and do not include tax of 22 %. The cost of delivery is not included in the price of your products and will be added to the price of your purchase as a separate shipping cost. Please refer to our Price List for a complete listing. We may change any of these prices at any time before your order has been accepted. We make every effort to ensure that prices indicated on this website are accurate.


Order processing

Order processing will not begin until we receive a confirmed order and full payment.


Delivery of products

All products will be delivered to the delivery address supplied by you during the order process. Time for delivery is an estimate only and it is not a condition of this agreement. Delayed delivery is not a basis for cancellation of the order or a request for compensation.


Cancellation

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.


Shipping Policies

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. The shipping cost will be stated on the pro forma invoice prior to paying.


Refund/Return Policy

Items are entitled to be refunded or returned based on complaint.

If you receive a damaged item you must send the products back to Kalá albums within (14) days of receipt by you and after that a replacement item will be sent back to you.

If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund.

If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.


Limited Warranty for Kalá albums products

Kalá albums are hand and/or machine crafted from the finest materials. These materials and construction methods have, by their nature, minor differences in appearance, color, markings, and other innate characteristics of custom fine art products. Notwithstanding, Kalá albums warrants that, subject to these minor differences across products and printing methods, Kalá albums products will be free of defects in workmanship.

Kalá albums will replace or repair Kalá albums products that are, in its sole judgment, defective which you report to Kalá albums within fourteen (14) days of your receipt of the defective products. If a defect is approved you must send the products back to Kalá albums within fourteen (14) days of receipt by you and after that a replacement item will be sent back to you.


Exceptions to Warranty

Kalá albums does not proof, edit or change any of the content in the books or albums that you submit for printing. Kalá albums relies on your final review and approval for any books or albums designed by you.

As a result, the foregoing limited warranty does not include the obligation to correct typographical errors, mistakes in grammar, unfinished text or other text errors; low resolution images that may appear blurry in print; design issues, including book format, organization, style, color and page layout; or any other creative choices that you make related to the book or album or which you approved before printing.

Your book or album content can not be edited once it is sent to the printer.

Kalá albums is not responsible for any problems or technical malfunction of any hardware and software due to technical problems on the internet or at the website or combination thereof, including any injury or damage to users or to any person’s computer related to or resulting from participation or downloading materials in connection with the services.

Under no circumstances shall Kalá albums be responsible for any loss or damage resulting from use of the services or from any content posted on the website or transmitted to users, whether online or offline.


Your Responsibilities

Kalá albums are custom fine art books, albums and other produtcs designed to last for many years. They are not designed to withstand the effects of high or direct heat (e.g. hot car in the summer, window sill in the sun, etc.), high humidity, pressure (e.g. stack of books), excessive or rough handling, or any combination of these conditions. Any damage that results from or evidence that the book, albums or other products was subjected to these conditions will void the warranty.


Complaints

Any complaints about items may be sent to our email adress: hello@kalaalbums.com. There is no guarantee of a resolution. Each case will be looked at individually.


Cookie/ Tracking information

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.


Third Party Links

We may provide links to third party sites that may interest you. We do not have control over the content or availability of these said sites and are not responsible for any content in the said third party sites. It is your responsibility to read and understand each site’s privacy and other policies and terms and conditions of their service. if you have any questions or concerns regarding these third party sites, please contact the respective site’s webmaster or site administrator.


Force Majeure

A party will not be liable for non-performance or delay in performance caused by any extraordinary event or circumstance beyond the control of such party including, without limitation, wars, strikes, riots, hostilities, revolutions, national emergency, explosion, civil commotion, embargo, fire, flood, earthquake, volcanic eruption, and force of nature or any “acts of God”.


Legalities

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.


Copyright Information

Copyright © 2013. All Rights Reserved. The logos, trademarks and photos displayed on the website are the sole property of Kalá albums. Usage of these marks is strictly prohibited without prior written consent. Photos can be shared through Pinterest, Facebook or other social media only if copyright information is included (by Kalá albums, www.kalaalbums.com).


These terms and conditions are subject to change.